The CLO Perspective: Making Sense of the L&D Ecosystem

  • August 19, 2021
  • 6:00 PM - 7:00 PM
  • Virtual via Zoom


  • Code to register required

Registration is closed


According to the Training Industry Magazine, “a learning ecosystem is the collection of people, processes and tools that deliver, integrate and support the L&D function across your organization. Every organization has a learning ecosystem, just like every business has a culture, whether it was formed intentionally or not.”

With the increasing ramifications of the ecosystem to domains like LXP (learning experience), broad range of authoring tools, simulations, augmented and virtual reality, it is becoming harder and harder for Talent and L&D professionals to make sense of the landscape, and most importantly, remain strategic and deliver value to the business.

Mike Pino, Partner with PwC, and former Chief Learning Officer for Cognizant Digital Business argues that learning is not necessarily what the business values and needs. Rather, that the business values performance, and that learning should be a measurable performance enabler. He also stresses that in order to deliver value to the business, HR, Learning and Talent Development professionals need to shift their mindset from managing learning to managing performance through learning.

Join us on August 19th for a thought-provoking conversation with Mike about how the changes in learning, development and in work itself are breaking paradigms, creating new possibilities, and what they will require of all of us.

Learning Objectives:

After attending this session, participants will be able to:

● Articulate the massive change underway that the pandemic has accelerated

● Explain a few ways that L&D can adopt Agile methodology to improve value delivery

● Offer ways to leverage a learning ecosystem to deliver performance outcomes

● Explain how the changes in learning, performance and in work itself are presenting new challenges and priorities for talent development and learning professionals.

● How to remain relevant for their organizations, irrespective of increasing complexity in the L&D ecosystem.

About Our Speaker:

Mike Pino is a PwC partner in the Talent, Culture and Behavior vertical with the Workforce Transformation team. He focuses on People and Organization strategy and specializes in learning technologies and human systems to achieve broader business imperatives.

Mike brings 20 years of subject matter expertise in the areas of digital learning; learning system design & development; agile practice; organizational & leadership development, transformation, and effectiveness; information architecture of skills and competencies; learning culture development; individual & collective learning and performance measurement; NLP and AI/ML applied to L&D.

Prior to joining PwC, Mike was the Global Learning Partner (CLO) for Cognizant Digital Business. While with Cognizant, Mike was responsible for the design, curation, and delivery of learning experiences served to 36,000 associates across 38 countries to support the development of business-critical skills used to deliver capabilities in artificial intelligence, machine learning, internet of things, digital marketing, analytics, and emerging technologies.

Before this role at Cognizant, Mike was the Digital Learning Leader at GE’s world-famous Crotonville Leadership Development team, focused on innovating GE’s strategy and learning technologies by launching the award-winning Smartbits micro-blogging network and the BrilliantYOU learning experience platform. In the capacity of VP of Research at Corporate University Xchange and Director of Technology Innovation at Harvard Business Publishing’s Corporate Learning division, he collaborated with inspirational colleagues not only to bring new products and services such as Leadership Direct to market but also to refresh well-known products such as Harvard ManageMentor.

He has been a regular member of Bob Little’s global list of movers and shakers in online learning. Mike has presented, moderated, and keynoted at numerous global conferences and has served as adjunct faculty at multiple universities around the world. He holds a Ph.D. from the Graduate School and University Center of the City University of New York (CUNY). Mike holds patents in several learning technologies. He considers himself a teacher and mentor above all else, and he takes seriously his charge to help people reach their fullest potential by developing performance through learning, practice, and reflection.

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