Susan Mell presents
Understanding your DISC for better communication to create employee engagement
Program Description
FREEDISC report provided to each attendee with a power point presentation detailing the four different communication styles. When you understand your communication style, you can better adapt to others while communicating. This helps one to develop stronger relationships with your business and personal contacts.
DiSC® is the leading personal assessment tool used by more than 40 million people to improve work productivity, teamwork and communication.
•· Build productive teams
•· Develop effective managers, supervisors, leaders
•· Train a powerful sales force
•· Improve customer service
•· Ease frustrations and interpersonal conflict
•· Enhance communication
•· Help with change and conflict management
•· Improve personal diversity awareness and recognition
•· Improve productivity
•· Assist in hiring, recruiting, placement, promotion, outsourcing
•· Enhance the counseling or coaching experience
Susan Mell’s background includes 30 years as a business owner. First business for 17 years included four retail locations, 42 employees with 3 million in annual sales in the wireless industry. She has her Masters in Social Work Administration and is passionate about helping people achieve their dreams of self-employment. Her value is to help people to discover franchise options that they may not discover on their own. She coaches, educates, and assists clients in their exploration of their options and possibilities in self-employment and franchises. She currently is a multi-unit Franchisee owner and owns 9 Franchises for the past 12 years.
Susan has won numerous awards including:
Top Performer Award 2011
Area Developer of the Year Award 2010
Franchisee of the Year Award 2008
Top Performer Award 2008
Excellence in Marketing Award 2005
Top Performer Award 2003
Multi-unit owner - Area Developer with 10 Franchises with The Entrepreneur's Source
Nominated for Small Business of the Year Award in my previous business that included 42 employees with $3 million in sales.
Visit her Website at: www.esourcecoach.com/samell
Directions via Website: www.feathersoundcc.com
Meeting Cancellation Policy: We understand that unanticipated events happen in life and business. Due to the time and expense involved, ASTD is not able to issue refunds or credits for future meetings. Feel free to have a colleague attend in your place or use this opportunity to help us grow our membership by inviting a potential new member or guest to attend. Thank you for assisting us in our endeavor to keep costs low, so we can better serve all our attendees. Effective 3/1/13
“This program can be counted as _1__ point(s) towards your CPLP recertification. Save the event registration confirmation and program details to support completion of the recertification application.”