Experience the Power of Productive Conflict

Description:

Conflict in the workplace is inevitable! When conflict is not managed well, it creates a negative environment full of tension, inappropriate behavior and avoidance. According to Entrepreneur.com, the current annual cost of workplace conflict in the US is $359 Billion!

1. Understand what conflict is and why it happens

2. Explore negative reactions to conflict and understand what causes them

3. Learn a process to reframe automatic thoughts and choose positive responses that lead to more productive outcomes

About Our Speaker(s):

Carole Gill, CEIC,Certified Emotional Intelligence, Leadership and Executive Coach

Carole Gill is a Professional Speaker, Management Consultant and Executive Coach. Known as an attitude expert and people developer, she takes a dynamic approach to turn best practice theory into reality, enabling individuals to become more effective leaders, communicators, collaborators and team builders. For more than 20 years, Carole has helped hundreds of leaders and their teams attain and sustain outstanding results by strengthening employee engagement, developing emotional intelligence and building effective relationships in the workplace.

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