Performance management systems, which typically include performance appraisal and employee development, are the “Achilles’ heel” of human resources management. They
suffer flaws in many organizations, with employees and managers regularly bemoaning their ineffectiveness. A recent survey by Watson Wyatt showed that only three out of
10 workers agree that their company’s performance management system helps improve performance. Less than 40 percent of employees said their systems established clear
performance goals, generated honest feedback or used technology to streamline the process. While these results suggest that there may be poorly designed performance
management systems in many organizations, it is typically not poorly developed tools and processes that cause difficulties with performance management. Rather, difficulties
arise because, at its core, performance management is a highly personal and often threatening process for both managers and employees.
We will have a roundtable discussion around three important components of Performance Management:
• Performance Expectations – Led by Mark Johnson and Candace Watson
• Coaching for Success – Led by Tony Gain and Pat Smolen
• Alignment and Accountability – Led by Kevin Copestick and Ed Nolan
Additional information to come!